Publications

▪ A Question of Perspective 2. Critical Incidents from the World of Labor Market-Related Counseling, Placement, and Integration.

▪ University of the Federal Employment Agency (HG.), Mannheim 2022.

▪ What we can learn from other cultures. Gabal: Offenbach.

▪ How Language Use Can Empower Women – The Discourse On Gender-Equitable Language In Germany, erscheint in: Women’s Empowerment for a Sustainable Future, Hg: Claude-Hélène Mayer, Elisabeth Vanderheiden, Orna Braun-Lewensohn, Gila Chen, Kiyoko Sueda, Brightness Mangolothi, Saba Safdar, Soyeon Kim bei Springer.

▪ Self-care for consultants, in: dvb forum 2/2022, issue: Future perspectives in times of crisis.

▪ Communicate intercultural competence online, new concepts for the methodical conception and implementation of intercultural training in digital format. Eds.: Gundula Gwenn Hiller, Reema Fattohi, Ulrike Zillmer. In preparation. Published by Springer Verlag.

▪ Staging central learning experience ‚change of perspective‘ online – as a critical-incident-based intercultural exploratory journey, to appear in: Teaching Intercultural Competence Online, New Concepts for the Methodological Design and Delivery of Intercultural Training in Digital Format. Eds: Gundula Gwenn Hiller, Reema Fattohi, Ulrike Zillmer. In preparation. Springer-Verlag.

▪ A question of perspective 2. Critical incidents from the fields of labor market related counseling. University of the Federal Employment Agency (Ed.). Mannheim.

▪ Multilingualism in the Administration in the Field of Tension between Legislative and Customer Orientation Using the Example of the Federal Employment Agency. In: Lacheny, M./Rentel, N./Schwerter, St.: „It’s all Greek to me“. Multilingualism from an interdisciplinary perspective. Stuttgart: Ibidem. S. 169-188. ▪ Learning actively with videos – Three scenarios for integrating student-created learning videos into university teaching (With H. Klevenow, D. Mocigemba, P. Weber); in: Lehmann, L./Engelhardt, D., Wilke, W.: Kompetenzen für die digitale Transformation 2020. Berlin: Springer.

▪ Culturally Sensitive Counseling Competence in the Context of Higher Education; In: Alois Moosmüller (Ed.): Interkulturelle Kompetenz – kritische Perspektiven. Münster, Waxmann Verlag.

▪ Translation Errors in Higher Education; In: Ní Ríordáin, Clíona / Schwerter, Stephanie (ed.) Speaking like a Spanish Cow: Cultural Errors in Translation, 181-204.

▪A matter of perspective. Critical Incidents from the point of view of Studentenwerke and higher education institutions. German Student Union (HG.), Berlin 2016.

▪ Biliteracy as policy in academic institutions. (Co-authors: Baker, B. /Zina, M./Palfreyman, D./Manu, W.): Palfreyman, D. (ed.): Academic biliteracies. Multilingual Matters, Bristol/UK.

▪ „In Germany you have no idea what the professor expects“ – How are expectations and criteria for performance certificates communicated? In: Hartz, S./Marx, S. (Eds.): „Leitkonzepte der Hochschuldidaktik: Theorie – Empirie – Praxis“. Series: Blickpunkt Hochschuldidaktik, W. Bertelsmann Verlag.

▪ Cultural challenges posed by differences in German and French teaching-learning cultures . In: Dietrich-Chênel K. /et al. (Ed.): Interkulturelle Kompetenz in deutsch-französischen Studiengängen: didaktische Konzepte, Methoden, Materialien / Les compétences interculturelles dans les cursus franco-allemands: modèles didactiques, méthodes et supports d’enseignement. VS Verlag: Wiesbaden.

▪ Teaching and advising skills in internationalized university teaching. Findings and recommendations based on an empirical study of e-mail communication. In: Merkt, M./Schaper, N./Wetzel, C. (Eds.): Professionalisierung der Hochschuldidaktik. Series: Blickpunkt Hochschuldidaktik; N° 127, W. Bertelsmann Verlag, Bielefeld.

Interculturality in Occupational Health Management. In: Ternès, A./Peters, T./Ghadiri, A. (Eds.): Trends in Occupational Health Management. Springer-Gabler Verlag, Wiesbaden.

▪Didactic-organizational challenges of self-learning arrangements. Reflections on the example of two courses.Organization and Infrastructure in Self-learning Arrangements. In: Halbeis, W./Armborst-Weihs, K. /Böckelmann, C. (Eds.): Selbstbestimmt lernen – Selbstlern-arrangements gestalten. Innovations for Study Programs with Precious Attendance Time.

▪ Intercultural Learning and Teaching Intercultural Competence – An Overview of Methods and their Use In: Dietrich-Chênel K. /et al. (Ed.): Interkulturelle Kompetenz in deutsch-französischen Studiengängen: didaktische Konzepte, Methoden, Materialien / Les compétences interculturelles dans les cursus franco-allemands: modèles didactiques, méthodes et supports d’enseignement. VS Verlag: Wiesbaden.

▪ Leitfaden Interkulturelle Kommunikation und Kompetenz / Toolbox für deutsch-französische Studiengänge. In cooperation with the Franco-German University, Saarland University, Université de Haute Alsace

▪ Intercultural peer tutoring competences as a part of learning development in an international Higher Education context. (Co-authors: Jannike Hille/Stefanie Vogler-Lipp). In: Journal of Learning Development in Higher Education.

▪ A question of perspective. Critical Incidents from Student Services and University Administration. German Student Union (HG.), Berlin 2016.

▪ Dietrich-Chenel K. / Hiller, G. / Lüsebrink, H.-J. / Oster-Stierle, P. / Vatter, Ch. (Eds.): Interkulturelle Kompetenz in deutsch-französischen Studiengängen: didaktische Konzepte, Methoden, Materialien / Les compétences interculturelles dans les cursus franco-allemands: modèles didactiques, méthodes et supports d’enseignement. Series: Key Competences for Higher Education and Employability; VS Verlag: Wiesbaden.

▪ „Hello, dear man – I’m impatiently waiting for that!“ Intercultural challenges in university communication using the example of a student e-mail. In: Möller, M./Mursli, R. (Ed.): Tagungsband „Interkulturalität in Theorie und Praxis“. Rabat/Morocco.

▪ Peer-Learning interdisziplinär – ein innovatives Praxisbeispiel für ein hochschulübergreifendes Lehrformat. Co-author: Sandra Haas; In: Schelhowe, H./Schaumburg, M./Jasper, J. (Eds.): Teaching is touching the future. Academic teaching within and across disciplines. Series: „Motivierendes Lehren und Lernen an Hochschulen“, Universitäts-Verlag Webler, Bielefeld.

▪ Highly praised here – failed there: When teaching and learning practices are different from those at the home university. In: Mondial. Journal of Intercultural Perspectives.

▪ Cultures d’enseignement et d’apprentissage en France et en Allemagne dans un contexte universitaire d’internationalisation et de mobilité. Gonnot, A.-C./Rentel, N./Schwerter, S. (eds.): Dialogues entre langues et cultures. Series: Studies on translation and intercultural communication in Romania, Peter Lang-Verlag, Frankfurt/Main. S. 147 – 176.

▪ Cultural Studies and Employability. Using the example of a degree program with an intercultural orientation. In: Höhne, St. (ed.), Cultural Studies in the European Context. Peter Lang Verlag, Frankfurt /Main. S. 87 – 108.

▪ What do you mean by loose? Interactional and institutional specifics of the teaching and learning culture in the German humanities from the perspective of Polish students. In: Moosmüller, A./Waibel, I. (Eds.): Science Mobility and Intercultural Communication in the German-Polish-Czech Context. Tectum-Verlag Marburg. S. 106 – 134.

▪ Internationality and border location as a learning resource. In: Berkenbusch, G./v. Helmolt, K./Jia, W. (eds.): Intercultural learning settings: concepts – formats – procedures. ibidem-Verlag Stuttgart, series „Culture – Communication – Cooperation“. S. 109 – 136.

▪ „Studying“ versus „étudier“- current and historical perspectives on the German and French higher education systems (co-author: Thomas Hippler). In: Lendemains. Etudes comparées sur la France. Vol. 39 (2014).

▪ Kulturelle und sprachliche Diversität in der Hochschule – Am Beispiel von E-Mail-Kommunikation. In: Moosmüller, A./Möller-Kiero, J. (Eds.): Interkulturalität und kulturelle Diversität; Series: Münchner Beiträge zur interkulturellen Kommunikation. Waxmann, Münster. S. 233 – 258.

▪ The university in intercultural exchange. In: Rethinking university teaching. Special issue of the journal Technik und Architektur of the Lucerne University of Applied Sciences and Arts. S. 11 – 13.

▪ Incentives for establishing a new teaching-learning culture at universities. In: ZFHE Journal of Higher Education Development, Jg.7/No. 3 (June 2012).

▪ Hiller, G./Vogler-Lipp, S. (Ed.): Schlüsselqualifikation Interkulturelle Kompetenz an Hochschulen. Fundamentals, concepts, methods. VS Verlag für Sozialwissenschaften Wiesbaden.

▪ Innovative Methods for Promoting and Assessing Intercultural Competence in Higher Education. In: 2010 Developing and Assessing Intercultural Competence Conference Proceedings. Edited by CERCLL (Center for Educational Resources in Culture, Language and Literacy), University of Arizona, Tucson, USA. p. 29.

▪ Developing an Intercultural Competence Program at an international cross-border university. Co-Author: Maja Wozniak, In: Journal of Intercultural Education. Volume 20, Issue S1-2 October 2009, pp. 113 – 124. Peer-reviewed.

▪ Identifying Intercultural Problems between German and Polish Students using the Extended Critical Incident Analysis [37 paragraphs]. Qualitative Social Research Forum/Forum: Qualitative Social Research, 10(1), art. 45, [Online Journal],

▪ The use of „Extended Critical Incident Analysis“ in cultural contrastive research [36 Absätze]. Qualitative Social Research Forum/Forum: Qualitative Social Research, 10(1), art. 45, [Online Journal],